From database advice, to network installation or support agreements, BCW are here to help. Our expert and friendly team will work with you to make sure you achieve the result you want.
We've the experience to know you don't want jargon and complicated options. Instead, we offer you straightforward, reliable solutions that work efficiently. In other words, our systems and services are an astute business investment.
Whatever IT challenge you set us you can rest assured we'll explore all the options and pin down the most appropriate answer. Our team will make sure this is a robust solution, and never just a quick fix.
To help this happen you'll speak directly with the engineer we've assigned to you, rather than using support tickets. This gives you the chance to fully explain the issues you're facing so our team can get right to the heart of the matter – giving you total confidence that the best solution will be found.
"Because I can speak to a real person, rather than just raise a support ticket, I feel far more confident in getting the problem solved first time."
We've proven expertise in almost every business technology area. Of course we can add an email address, supply a PC, and fix phones and tablets, but increasingly we're asked to supply, manage and install vast networks, joining teams across cities, countries and continents.
From cost-effective VOIP solutions and Sage-based business management systems to repairing PCs and providing robust data back and rescue, we've some of the best technical brains around. When we're on the case you can rest assured that your infrastructure, data and privacy are in the safest of hands.
"I love the fact that I can throw any issue at BCW and they have the expertise to sort it out – no fuss, no bother."
Our team is proud of BCW's reputation. It's the result of absolute professionalism in all we do. Ask any of our clients and they'll tell you we're committed to great service and to providing IT support of the highest order.
With professionalism comes proactivity. That means we're not just there for when things go wrong. We also monitor our systems and yours, flagging up issues early before they can affect your business. And we make sure we're at the cutting edge by keeping abreast of all the latest developments, so you can always rely on the most up to date solutions and thinking.
"Let's face it, there are some cowboys in IT. BCW, on the other hand, has proven time and time again it is the cavalry."
It's all very well keeping up with cutting edge IT solutions (which we do), but it's also important to know about what's come before. Our team is as accomplished at dealing with legacy servers and systems as we are at understanding the latest advances and how these benefit you.
We can also advise you on all the most popular software, operating systems, and Servers), as well as most other weird and wonderful that your systems may be running. We're also an authorised reseller of Sage accounting systems for small and medium sized businesses.
"I get the impression that BCW really enjoy what they do. This gives them a more in-depth understanding of IT and how they can make it work for me."